LightSaver Warranty Terms

Notice to Australian consumers:  Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  Notice to New Zealand consumers: Our goods come with guarantees that cannot be excluded under the Consumer Guarantees Act.    

Manufacturer's warranty against defects:  If the M+H emergency lighting fitting (the unit) is found to be defective due to faulty workmanship or faulty materials used in its manufacture (but excluding defects due to neglect, misuse or abuse of the unit by any person) within twenty four (24) months of the date of purchase, it will be repaired free of charge. An extended twenty four (24) month warranty on the battery only is available, provided the product is registered on the MPower website, www.mpower.com.au or visit the direct landing page, emergencylighting.mpower.com.au/LightSaverguarantee giving a total warranty period of forty eight (48) months on the battery only.  

Any faulty unit should be forwarded FIS to the point of purchase (the distributor), accompanied by the sales voucher to establish the date of purchase.

The unit must be clearly marked with the name and address of the purchaser and the nature of the fault. If the sales voucher is unavailable at the time of claim, the warranty will be deemed to have commenced from the packaging date as indicated by the unit date stamp.

All warranty claims on the unit in question must be received by the distributor within the stipulated warranty period.  Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired.  Refurbished parts may be used to repair goods.

This warranty does not apply to any unit situated outside of Australia and New Zealand.  Any expenses of claiming under this warranty will be borne by the person making the claim.   

This warranty is in addition to all other warranties rights and remedies implied by or available under any laws in force in Australia and New Zealand.  The benefits to a consumer given by this warranty are in addition to other rights and remedies of the consumer under a law in relation to the goods to which the warranty relates.  

Any civil liability of the manufacturer howsoever arising shall insofar as the same may be legally done be limited at the manufacturer’s option as follows:

(a)    Any liability for breach of warranty, subject to the said limitation is limited in a case of goods to any one or more of the following (as selected by the manufacturer):
         (i)     The replacement of the goods or the supply of equivalent goods; or
         (ii)    The repair of the goods; or
         (iii)   The payment of the cost of replacing the goods or acquiring equivalent goods; or
         (iv)   The payment of the cost of having the goods repaired.
                  
(b)     And in the case of services such liability shall be limited to any one of the following (as selected by the manufacturer):
          (i)     The supplying of the services again; or
          (ii)    The payment of the cost of having the services supplied again.
    
To the full extent permitted by law, the manufacturer shall not be liable for any indirect or consequential loss whatsoever and howsoever arising, including but not limited to loss of profits or revenue, increased costs, failure to realise anticipated savings, damage to property, death and personal injury.

This warranty is given by the manufacturer, MPower Products Pty Ltd of 10 Williamson Road
Ingleburn NSW 2565 Australia (telephone: 1300 769 370, e-mail: info@mpower.com.au) and Unit B, 237 Bush Road, Albany, Auckland New Zealand (telephone: +64 9 415 6615, e-mail: sales@mpowergroup.co.nz).

MPower manufactures a range of emergency lighting fittings without self-contained batteries (commonly termed slaves), for operation in conjunction with central power supplies.  MPower will not be responsible for any damage to slave units or other loss resulting from of connection to central power supplies operating outside the voltage parameters specified for these slave units.